A Spoonful Of Sugar – Mary Poppin's Business Lesson

What Julie and Dick can teach businesses about converting prospects This month marks the 50th Anniversary of Disney classic Mary Poppins. As lovely as the movie is for Julie Andrews’ star turn, its iconic songs and Dick Van Dyke’s shocking British accent, there is one particular lesson in the film all businesses should heed. Cue the song… “Just a spoonful … Read More

Are you committing this one major act of self-sabotage in your business?

Making this one really obvious change could immediately transform the sales of your business… I really like Sunday mornings. Ever since my daughter was born, going out for breakfast on Sunday mornings has been something of a ritual. Living in Brighton, places to eat are in abundance and we can, if we wanted, quite easily eat at a different restaurant … Read More

[Video] Using humour to engage on airline safety

When you’re a frequent flyer, you know as soon as the flight attendant stands in the aisle with lifejacket and oxygen mask in hand, it’s time to glaze over. Yes, it’s the much-maligned safety demonstration. For the carrier, it is important part of the pre-flight process. You know it is important, yet from constant repetition it just fails to hold … Read More

The award-winning Jody Raynsford

I’m on a roll today. First up at the Hove Albion chapter of BNI, I scored the weekly prize for Best 60 Second presentation. As part of the presentation I distributed copies of Pavilion Electrics‘ Feedback Report forms which are given to domestic customers to rate our electricians. They are rated not just on the quality of the workmanship – … Read More