Are you committing this one major act of self-sabotage in your business?

Making this one really obvious change could immediately transform the sales of your business… I really like Sunday mornings. Ever since my daughter was born, going out for breakfast on Sunday mornings has been something of a ritual. Living in Brighton, places to eat are in abundance and we can, if we wanted, quite easily eat at a different restaurant … Read More

[Video] Using humour to engage on airline safety

When you’re a frequent flyer, you know as soon as the flight attendant stands in the aisle with lifejacket and oxygen mask in hand, it’s time to glaze over. Yes, it’s the much-maligned safety demonstration. For the carrier, it is important part of the pre-flight process. You know it is important, yet from constant repetition it just fails to hold … Read More

The award-winning Jody Raynsford

I’m on a roll today. First up at the Hove Albion chapter of BNI, I scored the weekly prize for Best 60 Second presentation. As part of the presentation I distributed copies of Pavilion Electrics‘ Feedback Report forms which are given to domestic customers to rate our electricians. They are rated not just on the quality of the workmanship – … Read More